Popular Articles

How to use MyPass.nsu.edu (password reset website)
How to use the MyPass website to reset a password, change a password and create password reset profile questions.
Changing MyNSU/Network password
Change Your Current or Temporary MyNSU/Network Password
Submitting a Ticket in the Client Portal
This article will help you navigate the Client Portal to submit a ticket or service request.
Student Planning Login Steps from MyNSU
Step-by-step instructions on how to log into Student Planning from MyNSU.
Navigate Student Planning
Step-by-step instructions on how to navigate in the Student Planning application.
MyNSU First Time Students
Get your user name, temporary password and email address.
How to Register for a Term in Student Planning
Step-by-step instructions on how to register for a term in Student Planning.
Backing up files and data
Instruction on showing endusers how to back up their files and data.
Select and Add Courses to Plan
How to select and add courses to a plan in Student Planning.
Searching the Service Catalog
These instructions below will help you navigate the IT services available to you.
NSUWIRELESS
How to configure NSUWIRELESS
View Degree Progress and Course Requirements
Step-by-step instructions on how to view degree progress and course requirements in Student Planning.
Request Review of Plan by Advisor
Step-by-step instructions on how to request a review of your academic plan by the Advisor in Student Planning.
For Faculty & Staff Support
For Faculty and Staff need help in a few easy steps https://www.nsu.edu/oit/it-for-faculty-and-staff
Duo FAQ
Frequently asked questions about Duo Multi-factor Authentication (MFA).
Student Planning Demonstration for Advisors
Step-by-step instructions on how to log into Student Planning from MyNSU and navigate the application for Advisors.
Viewing your Tickets in the Client Portal
You can use the Client Portal to view, comment on, or update your existing ticket requests.
Student Support
For Student Support please go to https://www.nsu.edu/oit/it-for-students
Duo - Easy Enrollment
The easiest way to enroll after receiving the enrollment email.
Withdrawing a Ticket in the Client Portal
This article will help you delete or withdraw an open ticket.
Duo Enrollment
Guides to Duo Enrollment
Adding Services and Articles to your Favorites
If you find yourself regularly referencing a Knowledge Base article or using a service, you can add it to your favorites to quickly access it in the future.
Email Your Advisor Using Student Planning
Step-by-step instructions on how to email your advisor in the Student Planning application.