Guardian Case Management - General

General information on how to convert incident reports into cases, manage cases, merge cases into one case, and discard incidents that are not valid cases.

Overview

This video provides step-by-step instructions on how to convert incident reports into cases, manage cases, merge cases into one case, and discard incidents that are not valid cases.

Instructions

Campus Kaizen Guardian Case Management - General Support Video

Click on the image to view the video.
 

 

For More Information

Who to contact if you need additional assistance?

• For end-user assistance, you can find solutions to the application or submit a ticket for help on the vendor’s website at https://campuskaizen.freshdesk.com/support/solutions.
• For technical assistance, please visit the Client Portal to submit a ticket for support or email Client Services at clientservices@nsu.edu.