Getting Started with the Global Address List (GAL)
The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.
How is the Global Address List used?
Any search function, such as looking up an address when composing a message uses the Global Address List to search against.
What accounts are shown in the Global Address List?
- Faculty and staff
- Office 365 Groups (distribution groups, shared mailboxes)
- Resource accounts (rooms, calendars, etc.)
Procedure
Access Global Address List (GAL) from Microsoft Outlook Desktop Client
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1. Launch Microsoft Outlook Desktop Client.
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2. Click Address Book in the ribbon at the top of the window.
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3. Select Global Address Book from the Address Book drop-down menu.
Note: The Address Book defaults to the GAL of the associated Outlook account. To switch between Address Books, click the drop-down arrow (V) under Address Book.
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4. Type the name of the user, then click the arrow icon (→) or press Enter to search the GAL. Double-click on the user you are looking for.
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5. A window will open which will contain the user contact information.
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6. From Microsoft Outlook Desktop Client, click New to open a new email window.
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7. Click the Address Book or To.
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8. Select Global Address Book from the Address Book drop-down menu.
Note: The Address Book defaults to the GAL of the associated Outlook account. To switch between Address Books, click the drop-down arrow (V) under Address Book.
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9. Type the name of the user, then click the arrow icon (→) or press Enter to search the GAL. Double-click on the user you are looking for.
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10. A window will open which will contain the user contact information.
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Access Global Address List (GAL) from Microsoft Outlook Web App (OWA)
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1. Click on the link below to log into the Microsoft Outlook Web App:
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2. Enter your Norfolk State University email address.
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3. Enter your Norfolk State University password.
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4. Approve Duo Push authentication in your registered smart device.
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5. Click the People icon in the navigation panel in the left corner of the window.
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6. Under Directory, click Default Global Address List.
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7. In the Search bar, type the name of the user, then Enter to search the GAL.
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8. Click on the user you are looking for. User information will contain the user contact information.
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9. From Microsoft Outlook Web App, click New mail to open a new email window.
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10. Click on To, this will open the Address Book.
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11. Click Default Global Address List. In the Search bar, type the name of the user, then Enter to search the GAL. Click on the user you are looking for. User information will contain the user contact information.
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Related KB
None
Responsible Resource
Javier Ortiz