Knowledge Base

Categories (9)

How to use the Client Portal

How to use the Client Portal to search the Service Catalog, Submit a ticket for service, or view your tickets.

Infrastructure

Documentation related to Server Team tasks / maintenance

Colleague

Documentation related to Colleague

Blackboard

Documentation related to Blackboard for Students and Staff.

NSU Wifi Connection

Documentation related to general NSU WiFi connection

Security

Information pertaining to OIT Security Services and common questions

Student Support

For Student Support needing assistance with MyNSU Login, First-Time Students, WiFi, Password Resets, and Polices.

Faculty & Staff Support

For Faculty and Staff Need Help?

Student Planning

These articles are a set of instructional videos on getting started using the Student Planning registration application. Student Planning is a new comprehensive online advising tool at NSU. The application allows for course planning, registration, and degree audit. Students create a plan as a guideline for when required courses will be completed. Courses are planned based on available terms. Advisors review and approve planned courses of their advisees. Students schedule sections for approved courses in advance of registration. During registration periods, students register with one click. And, as courses are completed, students track their progress toward degree completion. Student Planning is easy to use and accessible via computers, laptops, and smart mobile devices.

Articles (2)

Backing up files and data

Instruction on showing endusers how to back up their files and data.