Changing MyNSU/Network password

I forgot or need my password reset

(Microsoft 365) Security Self-Service Password Reset

To use the Self-Service Password Reset Tool you must already have created a Security info.

If not please email or call Client Services at (757) 823- 8678.

I forgot my password​

  • Use the Self-Service Password Reset Tool
  • Enter your NSU email.
  • Select I forgot my password or I know my password, but still cannot sign in
  • Follow the verification step to access your account
  • Then go back to MyNSU

Enrol in Self-Service Password Reset


Alternative Options for Changing or Resetting Passwords

I. On-premises Password Reset Utility - MyPass

  • How to register for and use MyPass KB Article

II. (Ctrl + Alt + Delete) from Any NSU Windows Machine (if you know your CURRENT NSU password)

  • While logged into any Windows workstation on the NSU Campus --> Press (Ctrl + Alt + Delete) on your keyboard
  • Select the option to Change a Password

III. If you cannot remember your current password or are unable to complete the processes above


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Article ID: 3
Fri 1/29/21 1:56 PM
Fri 6/30/23 2:51 PM