How to use the Client Portal

How to use the Client Portal to search the Service Catalog, Submit a ticket for service, or view your tickets.

Articles (6)

Searching the Service Catalog

These instructions below will help you navigate the IT services available to you.

Submitting a Ticket in the Client Portal

This article will help you navigate the Client Portal to submit a ticket or service request.

Viewing your Tickets in the Client Portal

You can use the Client Portal to view, comment on, or update your existing ticket requests.

Withdrawing a Ticket in the Client Portal

This article will help you delete or withdraw an open ticket.

Searching the Knowledge Base

This article will guide you through the different ways you can search knowledge base articles.

Adding Services and Articles to your Favorites

If you find yourself regularly referencing a Knowledge Base article or using a service, you can add it to your favorites to quickly access it in the future.