Why would I need this service?
Requesting new service or changes to existing desk phones? To request a new phone, make changes to an existing phone, or need help with Mitel phone features, select the "Request Service" button to submit your service request.
Frequently Asked Questions:
How do I setup Voicemail on my Mitel Phone?
To set-up your voicemail, simply log into your voicemail by:
- Do one of the following:
- Press #.
- Press the Voicemail button, and then press the Call VM soft key.
- At the audio prompt, enter your passcode, and then press #.
How do I reset my passcode?
To reset your passcode, submit an online Support Ticket to Client Services by selecting the "Request Service" button or contact Client Services at clientservices@nsu.edu
For additional information on the Mitel features, submit an online Support Ticket to Client Services by selecting the "Request Service" button or contact Client Services at clientservices@nsu.edu
Who can request this service?
What happens after I submit the request?
You will receive an email confirming that you entered the request. NSU OIT will follow up with you once they have more information for you. If you have any other questions or concerns, please contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.