Services A-Z (109)

A

Academic Software Installation

Account Name Changes

Apple Blackboard Support

Apple iPad Checkout

Apple Products

Application Support

Audio Visual and Media Production

Awareity MOAT Security Awareness Questions or Issues

Awareity MOAT Security Awareness Training Reinstatement

B

Blackboard Change Requests

C

Cable TV Support

Can't Send/Receive Emails?

Colleague Access Request

Computer Hardware Repair

Conference Calls Support

Content/Media Design

Course Design

D

DNS Updates

E

Elevate

F

Faculty and Staff Travel Notification

Faculty Certification Capstone Registration

Faculty User Support

Fax Lines Help Center

File Sharing, Departmental Folder, Shared drive, or Sharepoint

Firewall Change Request

G

General IT Security and Policies Questions

General User Account Support

Group Membership Changes

Guardian Access Requests

Guardian Application Support

Guest General Inquiry

H

Hyland OnBase Support

I

Instructional Technology Training

iPad Support with Mobile Service

Issue/Problem with Webpage

IT Policy Violations

K

Kronos Application Support

L

Laptop Request for Faculty and Staff

Learn Teaching Essentials Registration

M

Media Sanitization

Microsoft 365 Application Errors

Microsoft 365 Licensing Errors

Microsoft 365 Login Errors

Microsoft 365 Messaging Errors (Email / Exchange)

Microsoft Office 365 Installation

MiFi Support

Mitel Connect Client Support

Mitel Desk Phone Support

Mobile Phone Support

N

Network File / Folder Sharing / Troubleshooting

Network Port Activate or Deactivated

New Project Intake Service

NSU Computer, Laptop, Devices, and Printer Setups

NSU Printer Repair

NSUWIRELESS

O

OEL Support Team Chat

P

Password Issue

PC Request for Faculty and Staff

Policy (Coming Soon)

R

Report a Problem with Classroom Technology

Report a Virus, Phish, Other Malicious Emails

Report Telephone, Mobile Phone, or Mobile Device Issues

Root/Administrative Request

S

Server Application Support

Server Application/OS Upgrades

Server Termination Requests

Shared Mailbox / Distribution List / Microsoft 365 Group Creation

SharePoint / Teams Site Creation / Troubleshooting

Slate Access Request

SoftDocs Access Request

Software and Configuration issues

Software Purchase Approval Request

Spartan Games

Spartan Guest WiFI Connection

Special Events Technology Support

SQL Server Access Request

Staff User Support

Streaming Support

Student Support

Surplus computer equipment, devices, and printers

Survey Request

V

Virtual Study Room

VMware Horizon VDI Access Request

VMware Horizon VDI Creation Request

VMware Horizon VDI Support

VPN Access Request

W

Web Application Support

Web Applications

Z

Zoom and Microsoft Teams Support

Zoom Webinar License Reservation