Guardian Application Support

Tags EATS

Why would I need this service?

  • For End-User assistance, you can find solutions to the application or submit a ticket for help on the vendor’s website at https://campuskaizen.freshdesk.com/support/solutions.
  • For Technical Assistance, please use the Request Service button located on the top-right side of this page.

 

Who can request this service?

  • Faculty
  • Staff

 

What happens after I submit the request?


You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.