What is VMware Horizon?
VMware Horizon is Norfolk State University's new Virtual Computer Lab. VMware Horizon is a virtualization environment that delivers virtual desktops and applications on Windows, macOS, Linux, iOS, and Android endpoints. Faculty members can request Virtual Desktops be created to host course/department specific applications.
What is VDI?
VDI stands for Virtual Desktop Infrastructure. VDI is a cutting-edge technology that utilizes virtual machines to manage and provide virtual desktops. Rather than being confined to a specific physical device, a virtual desktop is a preconfigured image of an operating system and its applications can be accessed from any compatible device.
Why would I need this service?
Users can submit a support request if they are experiencing issues with their virtual desktop session and/or issues with the application(s) running on their current virtual desktop in VMware Horizon. Do you need help? Use the Service Request tab for help with this service.
Who can request this service?
What happens after I submit the request?
You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.