Who can request this service?
What happens after I submit the request?
You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.
NOTE: Due to State Regulations and for your Security, OIT cannot reset or unlock an account other than the individual owner of the account. That means parents, uncles, friends, guardians cannot call for you to reset your password.