Why would I need this service?
Having a problem with printing or printer needs repair?
Personal Printers
NSU Office of Information Technology (OIT) Client Services members will not perform repairs or upgrades on Personally-owned printers or devices. Our assistance is limited to configuring the University printers to NSU PC or mobile devices to the NSU wireless network. No program, virus software, or device can prevent all viruses, Trojans, bots, etc. as where the software corruption on your personal computer may be beyond our preview to correct.
In this case please refer to your printer manufacturer's technical support or another third party for additional repair or assistance.
If you are experiencing problems with your Personally-owned printers or devices you should contact the retailer of the printer as soon as possible.
Who can request this service?
What happens after I submit the request?
You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.