Why would I need this service?

Office of Information Technology (OIT) is constantly striving to improve wireless access for faculty, staff, and students while maintaining a high level of security to protect our data, our users, and our users’ data. We are doing this by improving wireless coverage outdoors in central locations, improving access in dorms, and replacing aging equipment with newer technologies. - Wifi Coverage Map

During one’s stay or visit to NSU, wireless is available in most buildings. Students who have NSU accounts will be able to access NSUWIRELESS using the same username and password used to access MyNSU. This account is created when a student applies and is accepted to the university. Faculty and staff use the same username and password as used to access networked computers and email. Those newly employed have their accounts created as part of the new hire process.

WPA2 Enterprise is the technology used for accessing NSUWIRELESS and requires logging in. By logging into NSUWIRELESS, users can be confident in their communications being secure, safe from prying eyes or software. The first time one connects to NSUWIRELESS, they will be asked to enter their username and password. If the option to cache these is selected, the device will automatically login to NSUWIRELESS provided their account and password are in good standing.



Most tablets (iPad, Nexus, Surface), smartphones (iPhone, Galaxy, Android-based phones), MacBooks, and laptops are capable of using WPA2 Enterprise on NSUWIRELESS. Check the individual manufacturer for specific details.

Not Supported

Wireless printers and WiFi-based remote controls, such as Chromecast are not supported on any of the SSIDs NSU employs. Device-to-device communication is currently not enabled.


Who can request this service?

  • Faculty
  • Staff
  • Students


What happens after I submit the request?

You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.

Request Service


Service ID: 5
Fri 2/19/21 3:12 PM
Fri 8/25/23 1:53 PM