Mobile Phone Support

Why would I need this service?

Telecommunications Services provide cellular phones and devices for faculty and staff. 

Request new or change existing cellular services and equipment complete the Justification Form and upload it by selecting the Request Service button.

For more information about products and services, click one of the links from the selections below:

Apple iPhones and iPads

Samsung Galaxy


Who can request this service?

  • Faculty
  • Staff


What happens after I submit the request?

You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email with a phone number we can reach you concerning this ticket request.

iPhone or Samsung mobile support (new phone eligibility,  voice mail reset, or phones will not hold a charge, etc. 

Request Service


Service ID: 61
Fri 5/7/21 3:14 PM
Mon 6/14/21 9:39 AM