Faculty/Staff Colleague System Issues

Tags EATS

Why would I need this service?


This service is for Faculty and Staff that are having any Colleague-related issues. This includes but is not limited to the following:

  • Colleague UI
  • Self-Service
  • WebAdvisor
  • MYNSU
  • Portal
  • Informer
  • Synoptix

 

Who can request this service?


  • Faculty
  • Staff

 

What happens after I submit the request?


You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.