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You can use the Client Portal to view, comment on, or update your existing ticket requests.

This article will help you delete or withdraw an open ticket.

This article will help you navigate the Client Portal to submit a ticket or service request.

raining on how to manage cases in Guardian

General information on how to convert incident reports into cases, manage cases, merge cases into one case, and discard incidents that are not valid cases.

How to modify the details of a case in Guardian

The NSU UT Kickoff is designed to be held directly after the Train-the-Trainer Training session while training is still fresh in the participant’s minds. The designated NSU testing coordinator leads this session and guides the testers in testing the system according to the test plan that NSU has developed. After a brief introduction to set expectations around testing, User Testing commences, and Hyland Solution Consultants assist with any training issues that come up and resolve any issues. All

End-User Reference Guide for the Unity Client with step-by-step instructions to easily upload, organize, and retrieve documents.

Trainers will be trained on the basic concepts of capturing & retrieving documents in OnBase using the Unity Client. The session combines lecture/presentation with hands-on experience using sample documents in guided instructional exercises.

The Cardinal Team has made an array of resources available for your convenience to effectively use Cardinal HCM.