iPad Support with Mobile Service

Why would I need this service?

Do you need iPad support for new mobile services?

• Complete the Wireless Justification Form with signed approvals.

• Use the iPad Request Service button to upload the justification form.

Do you need to report an issue with your iPad (connectivity issues or will not hold a charge, etc.) mobile service?

• Use the iPad Request Service button to report an issue with your iPad mobile service.

Who can request this service?

• Faculty

• Staff

What happens after I submit the request?

You will receive an email confirming that you entered the request. OIT will follow up with you once your request has been received. If you have any other questions or concerns, please go to the Client Portal and sign in to check the status of your ticket(s) or contact Client Services at 757-823-8678 or via email clientservices@nsu.edu with a phone number we can reach you concerning this ticket request.