Services A-Z (127)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic Software Installation

Software Installation and Configuration

Account Name Changes

Email, Calendar, Office 365, Sharepoint / User Account Administration

Apple Blackboard Support

Computer, Devices, and Printing Support

Apple iPad Checkout

Spartan Innovation Academy

Apple Products

Computer, Devices, and Printing Support

Apple support

Computer, Devices, and Printing Support

Application Support

LMS (Blackboard) and Instructional Technology Support / Instructional Technology

Audio Visual and Media Production

LMS (Blackboard) and Instructional Technology Support / Instructional and Creative Design

AV support

Classroom Technology & Media Support

Awareity MOAT Security Awareness Questions or Issues

IT Security & Policies / Awareity MOAT Security Awareness Training

Awareity MOAT Security Awareness Training Reinstatement

IT Security & Policies / Awareity MOAT Security Awareness Training

B

Bitlocker

IT Security & Policies

Blackboard Change Requests

LMS (Blackboard) and Instructional Technology Support / Blackboard LMS Support

C

Cable TV Support

Classroom Technology & Media Support

cabling/wiring support

Computer, Devices, and Printing Support

Can't Send/Receive Emails?

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

Colleague Access Request Support

Ellucian Colleague

Colleague Application Issues

Ellucian Colleague

Colleague Custom Computed Column

Ellucian Colleague

Colleague Financials Access Request

Ellucian Colleague

Computer Hardware Repair

Computer, Devices, and Printing Support

Conference Calls Support

Telephone, Conferencing, and Voicemail / Mitel Connect and Conferencing Service

Content/Media Design

LMS (Blackboard) and Instructional Technology Support / Instructional and Creative Design

Course Design

LMS (Blackboard) and Instructional Technology Support / Instructional and Creative Design

D

DNS Updates

Email, Calendar, Office 365, Sharepoint / Server / Application Support / Troubleshooting

E

Elevate

Web Services

equipment moves

Computer, Devices, and Printing Support

Evaluations

Email, Calendar, Office 365, Sharepoint / Server / Application Support / Troubleshooting

External Account Creation

Account Access

F

Faculty and Staff Account Access issue

Account Access

Faculty and Staff New Accounts, Returning, or Change Access Request

Account Access

Faculty and Staff Travel Notification

IT Security & Policies / General

Faculty Certification Capstone Registration

LMS (Blackboard) and Instructional Technology Support / Faculty Training

Faculty User Support

LMS (Blackboard) and Instructional Technology Support / Blackboard LMS Support

Faculty/Staff Colleague System Issues

Ellucian Colleague

Fax Lines Help Center

Telephone, Conferencing, and Voicemail

File Sharing, Departmental Folder, Shared drive, or Sharepoint

Email, Calendar, Office 365, Sharepoint / Server / Application Support / Troubleshooting

Firewall Change Request

IT Security & Policies

G

General IT Security and Policies Questions

IT Security & Policies / General

General User Account Support

Email, Calendar, Office 365, Sharepoint / User Account Administration

Group Membership Changes

Email, Calendar, Office 365, Sharepoint / User Account Administration

Guardian Access Requests

Business Applications / Guardian Application

Guardian Application Support

Business Applications / Guardian Application

Guest General Inquiry

General Inquiry

H

HR forms

Account Access

HR1 Request for Hire (Grants)

Human Resources

HR1 Request for Hire (Non-Grant)

Human Resources

HR1 Request for Hire (Work-Study Students Only)

Human Resources

HR1 Request for Recruitment

Human Resources

Hyland OnBase Support

Business Applications / Document Management Service (Hyland OnBase)

I

Information Request

Instructional Technology Training

LMS (Blackboard) and Instructional Technology Support / Instructional Technology

Internet Browser issues

Browser issues

iPad Support with Mobile Service

Telephone, Conferencing, and Voicemail / Mobile Phones and Devices Support

Issue/Problem with Webpage

NSU Website Services

IT Policy Violations

IT Security & Policies / Policy & Compliance

K

Kiosk Service Request

Account Access

Kronos Application Support

Business Applications / Kronos Application

L

Laptop Request for Faculty and Staff

Computer, Devices, and Printing Support / Faculty and Staff Laptop and PC Request

Learn Teaching Essentials Registration

LMS (Blackboard) and Instructional Technology Support / Faculty Training

Lockdown Browser

Instructional Technology and LMS (Blackboad) Support

M

Media Sanitization

Computer, Devices, and Printing Support

Microsoft 365 Application Errors

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

Microsoft 365 Licensing Errors

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

Microsoft 365 Login Errors

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

Microsoft 365 Messaging Errors (Email / Exchange)

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

Microsoft Office 365 Installation

Software Installation and Configuration

MiFi Support

Telephone, Conferencing, and Voicemail / Mobile Phones and Devices Support

Mitel Connect Client Support

Telephone, Conferencing, and Voicemail / Mitel Connect and Conferencing Service

Mitel Desk Phone Support

Telephone, Conferencing, and Voicemail / Desk Phones, Auto Attendant, and Analog Support

Mobile Phone Support

Telephone, Conferencing, and Voicemail / Mobile Phones and Devices Support

Monitor and peripheral replacement

Computer, Devices, and Printing Support / Faculty and Staff Laptop and PC Request

multifactor authentication issues

N

Network File / Folder Sharing / Troubleshooting

Email, Calendar, Office 365, Sharepoint / Server / Application Support / Troubleshooting

network issues

Computer, Devices, and Printing Support

Network Port Activate or Deactivated

Network and Wireless Connectivity

New Personnel Control Number (PCN) Request

Human Resources

New Project Intake Service

Project Management

non-OIT

Junk Emails

NSU Computer, Laptop, Devices, and Printer Setups

Computer, Devices, and Printing Support

NSU Printer Repair

Computer, Devices, and Printing Support

NSU Undergraduate Application Issues

Web Services

NSUWIRELESS

Network and Wireless Connectivity

O

OEL Support Team Chat

LMS (Blackboard) and Instructional Technology Support / Blackboard LMS Support

OIT forms

Omnissa (VMware) Horizon VDI Access Request

Omnissa (VMware) Horizon

Omnissa (VMware) Horizon VDI Creation Request

Omnissa (VMware) Horizon

Omnissa (VMware) Horizon VDI Support

Omnissa (VMware) Horizon

P

Password Issue

Account Access

PC Refresh

Computer, Devices, and Printing Support / Faculty and Staff Laptop and PC Request

PC Request for Faculty and Staff

Computer, Devices, and Printing Support / Faculty and Staff Laptop and PC Request

Policy (Coming Soon)

IT Security & Policies / Policy & Compliance

R

Report a Problem with Classroom Technology

Classroom Technology & Media Support

Report a Virus, Phish, Other Malicious Emails

IT Security & Policies / Report Security Events

Report Security Incident or Event, CVE or flash vulnerability disclosure

IT Security & Policies / Report Security Events

Report Telephone, Mobile Phone, or Mobile Device Issues

Telephone, Conferencing, and Voicemail

Root/Administrative Request

IT Security & Policies / Request Forms

S

Server Application Support

Server Infrastructure

Server Application/OS Upgrades

Server Infrastructure

Server Creation/Installation Requests

Server Infrastructure

Server Termination Requests

Server Infrastructure

Shared Mailbox / Distribution List / Microsoft 365 Group Creation

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

SharePoint / Teams Site Creation / Troubleshooting

Email, Calendar, Office 365, Sharepoint / Microsoft 365 Support

Slate Access Request

Business Applications

SoftDocs Access Request

Business Applications / SoftDocs Access

Software and Configuration issues

Software Installation and Configuration

Software Purchase Approval Request

Software Installation and Configuration

Spartan Games

Network and Wireless Connectivity

Spartan Guest WiFI Connection

Network and Wireless Connectivity

Special Events Technology Support

Classroom Technology & Media Support

SQL Server Access Request

Server Infrastructure

Staff User Support

LMS (Blackboard) and Instructional Technology Support / Blackboard LMS Support

Streaming Support

LMS (Blackboard) and Instructional Technology Support / Instructional Technology

Student MYNSU Issues

Web Services

Student Support

LMS (Blackboard) and Instructional Technology Support / Blackboard LMS Support

Surplus computer equipment, devices, and printers

Computer, Devices, and Printing Support

Survey Request

Web Services

T

Training on the use of Classroom technology

Classroom Technology & Media Support

Troubleshooting

U

Update Contact Information

Email, Calendar, Office 365, Sharepoint / User Account Administration

V

Virtual Study Room

LMS (Blackboard) and Instructional Technology Support / Blackboard LMS Support

VPN Access Request

IT Security & Policies / VPN

VPN issues

IT Security & Policies / VPN

W

Web Application Support

Software Installation and Configuration

Web Applications

Web Services

Z

Zoom and Microsoft Teams Support

Classroom Technology & Media Support

Zoom Webinar License Reservation

Classroom Technology & Media Support